This three-day workshop develops your knowledge in:

• Master Peter Senge’s five disciplines
• How to add Kouzes and Posner’s five practices to your life
• Building trust with your employees
• Developing key management skills, including change management, time management, critical thinking, delegation, problem solving, presentation strategies, communications, strategic planning, and feedback techniques
• How to use Robert Cialdini’s six influence strategies to your advantage

Course overview

The learning organisation

The idea that organisations and people should strive to continually evolve and learn has come to the forefront of business strategies over the last decade. By exploring what this means you learn how to begin this within your business.

The five disciplines

Discussion of Peter Senge’s five disciplines: Personal mastery, mental models, shared vision, team learning, and systems thinking.

Leadership

One key tool for developing your leadership skills is the Situational Leadership Model developed by Paul Hersey. After taking this test, you spend most of the afternoon of day one analysing its results in order to ascertain your leadership potential.

The five practices

James Kouzes and Barry Posner are two further respected researchers in the field of leadership, and their findings complement Peter Senge’s work. They have identified five practices they feel should be a part of every leader’s skill set. By looking closely at each practice you identify ways to incorporate them into your leadership skill set.

Trust

Trust is one of the most important determiners of employer-employee relationships. In this session, you explore ways to build trust with your employees.

Change

Managing change well is a key part of being a manager; by taking a close look at William Bridges’ change cycle you have the opportunity to apply the cycle to situations from your own life.

The four room apartment

This model is another way of looking at change. You examine each room and look at ways to move people from one room to another.

Time management

Managing your time well is another crucial leadership skill. Practice this skill through a time management case study, followed by some simple organisational tips and techniques.

Managers vs leaders

Warren Bennis has written many books on becoming a leader. By looking at his insights, you learn what makes a manager different from a leader.

Types of thinking

There are several models you can apply to your thinking to help you achieve maximum results. Here you discuss two models and apply them to an ethical dilemma.

Influence strategies

At the very core of leadership is the ability to influence people. There are many ways this can be achieved. By focusing on the six methods Robert Cialdini has identified, you learn how to apply influencing strategies.

Relationships

Early on in the workshop, we looked at the concept of typified thinking. This session builds upon these systems and applies them to relationships. By looking at the relationship system and how participants use it you learn how to better coach your team through conflict.

Problem solving

There are many approaches you can use to solve a problem. You discuss a simple eight-step method then apply the method to a personal problem.

Strategic planning

Here you understand the benefits of a SWOT analysis and complete a personal analysis.

Delegation

One of a manager’s biggest challenges is what to delegate, to whom, and how. After taking an in-depth look at some key delegation techniques, you then practice those techniques via role play.

Criteria for useful feedback

Look at the nine criteria for useful feedback and also see the value of good feedback.

Feedback techniques

Look at feedback techniques and practice those techniques via role play.

Body language

Just as important as what you say is how you say it. Learn how to make sure your body is sending the same message as your words.

Meetings

Leaders are often asked to hold, attend, and/or facilitate meetings. By taking an in-depth look at these roles you learn how leaders make the most of their time.

Skilful speaking

Public speaking is an opportunity leaders must learn to grasp at every opportunity. Learn seven ways to pump up a presentation.

Personal development

Review the pre-assignment and fill out an action plan.